Privacy Policy

Introduction

At The Royal Carats, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our lab-grown diamonds.

Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, shipping address, and payment information when you make a purchase or contact us.
  • Non-Personal Information: Browser type, IP address, and usage data collected through cookies and analytics tools.

How We Use Your Information

We use your information for the following purposes:
  • To process and fulfil your orders.
  • To communicate with you regarding your orders and inquiries.
  • To improve our website and services based on user feedback and behaviour.
  • To send promotional materials, if you have opted in to receive them.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:
  • Service providers who assist us in operating our website and conducting our business.
  • Law enforcement or regulatory agencies as required by law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Order Tracking

Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.

Your Rights You have the right to

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal information, subject to certain legal obligations.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. For more details, please refer to our Cookie Policy.